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Android

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What is your customer experience with Android?

Android Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Android has a 2.2 star rating from 72 reviews. 13% would recommend. Most customers report dissatisfaction; unfavorable feedback outweighs positive reports.

Key Takeaways for Future Customers

  • Expect issues with software updates, device compatibility, and auto-update behavior.
  • Prepare for billing and subscription disputes and requests for refund.
  • Live customer service access may be limited; many seek human support.

Negative Feedback / Risk Areas

  • Poor customer service and long resolution times.
  • Frequent refund and billing complaints, unauthorized charges.
  • Apps, notifications, and updates causing device failures and connectivity problems.

Positive Feedback

Users praise phone customization and some Android phones perform well, though tablets and certain devices report frequent failures.

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Media from reviews

Android - Payment issue
Android - Assistance with complete system failuresAndroid - Assistance with complete system failures - Image 2Android - Assistance with complete system failures - Image 3Android - Assistance with complete system failures - Image 4Android - Assistance with complete system failures - Image 5Android - Assistance with complete system failures - Image 6
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Connie T Enx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Knoxville, Tennessee

Phone

I had purchased a new Motorola Moto G 5g and they installed Android 15 on my phone before they did this my phone worked perfect and now I can't do a thing it took me all day just to get here if that tells you anything that's awful. They should be made to replace phones fix them something why would you put a software that bad into someone's phone

Loss:
$200
Pros:
  • There are no pros in installing android 15

Preferred solution: Either a refund or for them to take this off my phone either or I don't care

View full review
Patrick Cogan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Syracuse, New York

Assistance with complete system failures

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AI Highlights
  • Security losses occurred with Android, Motorola, and Google.
  • Verizon services installed via Play Store with permissions, and accounts overridden.

Android is just one of a long list of failures as far as system security went. Motorola allowed every app in my device to be cloned, not overridden.

Google, the same thing. The Play Store allowed my Verizon services to install themselves in my device, called all the apps, turned on 100% open permissions, and I have gotten zero assistance, none from my experience that I've had to go through with my Visible by Verizon. My carrier, my Verizon service, has overridden all the accounts. Cloning this was allowed to happen, and nobody saw a thing.

They still tell me everything is okay. Would I ever buy another Motorola device after the treatment I received? Probably not. If I didn't have to go to Google or any of that stuff for the rest of my life, it wouldn't be fast enough.

This is a nightmare. Facebook, 30 plus IP addresses running through this device right now, and our accounts that aren't mine that I can't do anything with.

Cons:
  • Too many to list

Preferred solution: I want this fixed I want to know how and why this was allowed to happen

User's recommendation: I think everybody needs to be trained and out of the text the anomalies that show up in a device not that it helped me honey but I think everybody in the world should be taught how to notice the little nuances change and icons things like that cuz that's how I figured everything out nobody's done anything for me I've got 600 screenshots I want to share I got proof Android Motorola Google Gmail Facebook all of them involved in this nightmare also phone calls Gmail text messages interfered with interrupted redirected numerous times including multiple chats

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Brett L Zgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible service

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Updated by user May 08, 2026

Change from Google voice control to freaking Gemini. Piece of crap.

Half the time it comes on and goes off immediately before you can ask a request. Junk and frustrating.

Original review May 06, 2026

Gemini is an absolute joke and doesn't work correctly. [PERSON_NAME] worked okay; it was acceptable, but [PERSON_NAME] just doesn't work at all.

Preferred solution: I just want it to work The

View full review
Donna D Fma
map-marker Seattle, Washington

Customer service

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This call was 100% worthless... nothing solved. I have been trying to change the background color on texts and messages for over three weeks.

Preferred solution: I have asked for over three weeks or longer for help changing my backpack color on my texts and messages back to blue. I did not reset them it changed on its own. Not happy with my phone's condition whatsoever

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Dick B Szp
map-marker West Valley City, Utah

I keep getting useless notifications

GET ME A HUMAN NOT A *** AI CLANKER YOU USELESS *** COMPANY CLANKER CLANKER CLANKER CLANKER CLANKER

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Patrick Cogan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fayetteville, New York

Total breakdown of all security measures provided by Google meta Motorola Android and anybody else it's involved including Gmail

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AI Highlights
  • Motorola flagged issues and could not diagnose.
  • Verizon shows override; 30+ IPs on device.
  • New device and SIM 72 days old; seeking guidance.
Updated by user Dec 14, 2025

this is over 72 days and I haven't been able to get any response from anybody I've been no other multiplication numbers with Gmail with Google security not one response not one return email text message or anything else I'm just putting that out there just I know I can't be the only one

Updated by user Dec 14, 2025

I apologize for the long one there trying to speak to anybody is almost impossible visible zero assistance their chatbots are compromised I know this because I was being bounced all over the place and had six on at the same time and I knew something was up. my visible device and accounts were imported to my Verizon services I still pay visible by Verizon but there is accounts parsley in my name with the email and personally another email and phone number I have no idea but I can't access them because I don't know the password.

there are over 30 active IP addresses running through this device through m Facebook through facebook.com simultaneously there are several devices to in Syracuse New York two in Albany Schenectady New York 350 mi away from where I'm standing right now I'm getting no assistance. Google plays chat tech line compromise as well phone calls emails text him interfered with intercepted.

when I discovered the cloned apps there was a distinctive marker on the clone ones that I was able to figure out I tried to uninstall I tried to force that and they turn themselves back on I have approximately 600 plus screenshots that I would love to share with somebody that might be able to help me come out of shut this down I can't believe that all of Google Android Motorola Gmail all their hot talk about security has been overridden and they don't see it. please I'll take any assistance I can get thank you

Original review Dec 14, 2025
fire about October 3rd 2025 I realize something was wrong with my device and was notified by Motorola the manufacturer that they were issues that needed to be dealt with and they could not assist me with a diagnostic I was told that there was a lot on my device from TracFone I'm not ever been a TracFone customer contact the TracFone and know of that so I started digging into my apps and got into my system apps and discovered that my Verizon services is overridden everything in my device every app clone I have multiple case numbers 0 assistance my carrier is visible by Verizon they just keep letting other devices at themselves to my accounts I spend more time getting rid of than anything else but I have gotten here with assistance there are 30 plus IP addresses running through this device as we speak no assistance there are multiple accounts that have been verified by my Verizon services attached to this device and whatever other devices have been sent to it I know there's at least one computer and two other devices then nobody can seem to catch I meant my woodson I have screenshots 5600 that I would just love to share with somebody I'm running in a brick walls I don't know what to do you guys help me out back in 2023 with a similar situation that was one of the reasons that I pulled up the number please can you point me and a direction that we might be able to get this rectified mind you brand new device brand new SIM card 72 days ago brand new account didn't last three weeks I don't know what to do
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Justin S Zrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chaguanas, Chaguanas

I do not care for your scoped storage...

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AI Highlights
  • I paid $2,500 for my phone and own it.
  • I want access to /Android/data and to edit it.
  • I feel condescended to and want access restored.

I do not care for your scoped storage and other limitations. I paid 2,500 dollars for my phone and EVERYTHING on it.

If I want to open my /Android/data folder and edit it, that is my *** right as the owner.

If you'd like to give the "To protect your privacy, we recommend using another location" message as a warning, that's fine. What you don't have the right to do is force me to use another location. That is disgusting behaviour and that behaviour is disrespectful to your users.

How dare you imply that I am too stupid to know what I am doing? How dare you be so condescending?

When I bought MY PHONE, I bought the entire thing, not part of it. Give me back access into MY PHONE.

Pros:
  • You can do anything you want with your device unlike ios and iphone
Cons:
  • Android is slowly stopping you from using your device freely

Preferred solution: The problem solved in a future update.

View full review
Anonymous
map-marker Greencastle, Pennsylvania

Unable to open an app

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Unable to open an app that I downloaded to keep visual on someones blood sugar. Very upset and still is not resolved.

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Clarity Dck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Ahhh N.D.A TACTICIA

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There was non but thank you

..+I'm going to devote my entire life trying to take over the world

-yours sincerely Droid

Pinky

View full review
Garner Rrs
map-marker Chicago, Illinois

Can not connect phone. With Android Auto on my sonata 2024After update on car

I have a 2024 Hyundai. Sonata, hybrid, after doing software update, I no longer can connect my contacts through my phone to android auto.That's what I need to have done as of right now, real, not good.G

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Dakota h Qys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Hey my name *** and i am...

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Hey my name *** and i am having problem with my Android phone and i am done with android phone and my phone go to emergency call only and here is my phone number *** please text me

Loss:
$109
Pros:
  • Phone crazy
Cons:
  • Crazy

Preferred solution: New phone

User's recommendation: I am at android

View full review
Debra O Dlk
map-marker Raleigh, North Carolina

Needs help to unlock my phone

I did face recognition, and now I can open my phone. So, do you think you can help me unlock my phone?

Preferred solution: My phone unlocked

View full review
William L Rbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help with the wiring of my N2042 car stereo in a dodge ram 05 1500

I was cut off

I need help with the wiring for my android car stereo in my dodge ram soI could get this wired in.

View full review
Jamiere Vfg
map-marker Los Angeles, California

Tv stick not working

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I had three people try to install it and we couldnt get the remotes to work. No contact info on packaging or online.

Still

Havent heard back from

Company. They also overcharged my account.

User's recommendation: Don’t buy

View full review
Jose T Cft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Duncanville, Texas

Why do y'all sell Android phone

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Y'all make us put are cards to are wallet n we can't use t pay so y'all fix right thank so much cuz mass up for y'all to sell phone like that n we can't use t pay fix

View full review
Jamiere Vfg
map-marker Los Angeles, California

Tv stick not working

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We couldnt get it to install properly. The remote wouldnt work.

I had three people try to do it. There is no info on packing or instructions for people to call.

User's recommendation: Don’t buy

View full review

About

Related Companies

Alphabet Inc, Google, YouTube TV, Google Play, YouTube

Summary

Android is a mobile operating system. Its first release is dated September 23, 2008. Primarily Android was designed only for touchscreens. Now there is Android Auto for cars, Android TV for televisions, and Android Wear for wrist watches. There are also Android versions for digital cameras, game consoles, and notebooks. Android products are Android 5.0 Lollipop, Android 4.4 KitKat, Android Wear, and Nexus. The operating system is developed by Open Handset Alliance with 84 firms including Google, Sony, HTC, Motorola, and Samsung Electronics. Android is available in more than 70 languages. Google Play has more than one million published Android applications. The operating system is written in C (core), C++ and Java languages.

Android reviews and complaints

Android is ranked 457 out of 6184 in Appliances and Electronics category

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